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Privacy Policy

Advanced Conductor Engineering  |  www.aceng.net

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EFFECTIVE DATE: August 21, 2026

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1. Introduction

Advanced Conductor Engineering ("ACE," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.aceng.net (the "Website") or contact us through the Website.

By using the Website or submitting information through it, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please do not submit personal information through the Website.

 

2. Information We Collect

Information you provide

We collect information that you voluntarily provide through the Website’s contact form. Depending on what you submit, this may include:

  • your name;

  • your company or organization;

  • your email address and telephone number;

  • the subject and contents of your message; and

  • any other information you choose to include in your inquiry.

Please do not submit sensitive personal information, confidential utility information, export-controlled information, payment-card information, government identification numbers, health information, or other information that is not necessary for us to respond to your inquiry.

Information processed automatically

The Website is hosted on Wix. When you visit the Website, Wix and its infrastructure providers may automatically process limited technical information needed to deliver, secure, and maintain the Website. This may include an Internet Protocol (IP) address, browser and device information, approximate location derived from an IP address, access times, referring pages, and server or security logs. Wix may also use cookies or similar technologies that are necessary for core Website functions, security, fraud prevention, and network management.

ACE does not use the Website to conduct behavioral advertising or intentionally deploy advertising pixels. If we later add analytics, advertising, newsletters, online payments, or other features that materially change our information practices, we will update this Privacy Policy and, where required, provide additional notice or choices.

 

3. How We Use Personal Information

We may use personal information to:

  • respond to questions, requests, and business inquiries;

  • communicate with you about ACE’s engineering and consulting services;

  • evaluate potential projects, customer relationships, vendor relationships, or other business opportunities;

  • operate, maintain, troubleshoot, and secure the Website;

  • keep appropriate business and correspondence records;

  • protect our rights, safety, property, and operations, and those of others; and

  • comply with applicable laws, regulations, legal processes, and enforceable governmental requests.

We will not use personal information for a materially different purpose without providing appropriate notice and obtaining consent where required.

 

4. How We Disclose Personal Information

We do not sell or rent personal information. We do not disclose personal information for cross-context behavioral advertising or targeted advertising.

We may disclose personal information in the following limited circumstances:

  • Service providers. We may provide information to Wix and other vendors that host, secure, maintain, or support the Website or our business communications. They may process information only as needed to provide services to us, subject to their contractual and legal obligations.

  • Legal and safety purposes. We may disclose information when we reasonably believe disclosure is required by law, legal process, or a valid governmental request, or is appropriate to protect rights, safety, property, or the integrity of the Website.

  • Business transactions. If ACE is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be disclosed as part of the evaluation or completion of that transaction, subject to appropriate protections.

  • With your direction or consent. We may disclose information when you ask us to do so or otherwise consent.

 

5. Cookies and Similar Technologies

Wix may place cookies or use similar technologies that are necessary to operate and secure the Website. These technologies may support functions such as network routing, security, fraud detection, and remembering essential preferences. ACE does not currently use cookies for its own advertising or behavioral-profiling purposes.

You may be able to control cookies through your browser settings. Blocking essential cookies may cause parts of the Website to function improperly. Because ACE does not engage in targeted advertising on the Website, we do not currently respond to browser-based opt-out preference signals as an advertising opt-out request.

 

6. Retention

We retain contact-form information only for as long as reasonably necessary to respond to your inquiry, manage a potential or existing business relationship, maintain appropriate business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary depending on the nature of the inquiry and our legal and operational needs. When information is no longer required, we take reasonable steps to delete it, anonymize it, or securely dispose of it.

 

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, misuse, and unauthorized access, use, alteration, or disclosure. No website, Internet transmission, or storage system is completely secure, so we cannot guarantee absolute security.

 

8. Your Privacy Choices and Rights

You may contact us to ask whether we hold personal information about you or to request access to, correction of, or deletion of that information. You may also ask questions or raise concerns about our privacy practices. We may need to verify your identity before acting on a request, and applicable law may permit or require us to deny or limit certain requests.

Residents of certain U.S. states may have additional rights under applicable state privacy law. Canadian individuals may have rights concerning access, correction, consent, and complaints under applicable federal or provincial privacy law. We will evaluate and respond to requests as required by the law that applies to the request.

To submit a privacy request, email [PRIVACY EMAIL] with the subject line “Privacy Request,” or write to us at the address in Section 13.

 

9. Cross-Border Processing

ACE operates in the United States, and Wix or other service providers may process or store information in the United States, Canada, or other jurisdictions where they maintain facilities or engage service providers. As a result, personal information may be subject to the laws of a jurisdiction outside your province, territory, state, or country and may be accessible to courts, law-enforcement authorities, or national-security authorities in that jurisdiction where permitted by law.

 

10. Children’s Privacy

The Website is intended for business and professional audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Website. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

 

11. Third-Party Links

The Website may contain links to websites or services operated by third parties. This Privacy Policy does not apply to those third parties, and ACE is not responsible for their privacy, security, or content practices. We encourage you to review the privacy policies of any third-party service you visit.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the Website, our practices, or applicable law. We will post the updated policy on this page and revise the effective date above. If a change materially affects how we use personal information already collected, we will provide additional notice or seek consent when required by law.

 

13. Contact Us

Questions, requests, or complaints concerning this Privacy Policy or ACE’s handling of personal information may be directed to our Privacy Contact:

Advanced Conductor Engineering
Attn: Jeff Phillips

3006 Highway 150, Sequatchie, TN 37374


Email: jeff@aceng.net
Website: www.aceng.net

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Canadian individuals may also have the right to contact the Office of the Privacy Commissioner of Canada or the applicable provincial privacy regulator. We encourage you to contact us first, so we have an opportunity to address your concern.

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